Frequently Asked Questions
Everything you need to know about our responsibly built gear.
What is the Common Club and how do I join?
The Common Club is our rewards program where you earn credit for every dollar spent. You can join for free by creating an account on our website to start earning points on every purchase.
How does The Workshop work?
The Workshop is our crowdfunding model. We design a product and offer it at a significant discount for a limited time. If it reaches its funding goal, we build it and ship it to you once it is ready.
What is your return and exchange policy?
We offer free returns and exchanges on all domestic orders within 21 days of delivery, provided the items are in unworn, unwashed condition with original tags attached.
How should I care for my Taylor Stitch garments?
Most of our items are built to last and easy to care for. We generally recommend a cold water wash and hanging dry to preserve the fibers and fit. Always check the specific care label inside your garment.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What is your commitment to sustainability?
Responsibility is at our core. We use organic and recycled fibers, partner with ethical factories, and design our clothing to last a lifetime to reduce environmental waste.